White Paper: The Five Categories of Operational Decisions

02/20/2013 -

A combination of business process modeling with a business rules approach and event processing can create comprehensive, agile solutions in many problem domains. This paper explains the roles and interrelationships of these different visual modeling approaches. Many process modeling methods parse directly requirements into BPMN patterns and process elements. This white paper discusses how to develop processes requirements from a business rules perspective.

With the methods described here, you can design a digitized business process, based on business rules that describe the means of compliance, operational controls and risk mitigation. The objective is the digitized process and the rules are expressed in executable, directed graphs and decision tables. We also show how to design processes that comply with business rules by making operational decisions—the result is a rules-compliant process

Using recent research this white paper describes how business managers use business rules to govern and control business operations with on five concepts founded on:

• the order of process’ tasks
• who is included in and assigned to a task
• what course of action is taken
• what data is retained, its validity, and duration and
• how to detect, control, and respond to events

When they are dynamic or controlled in a BRMS, these five concepts are categories of operational decisions. Operational decisions are frequently occurring, repeatable decisions that implement the compliance, operation and risk controls. As a nexus for governance, risk and regulatory compliance, the process decision is both an important management concept and a strategic design tool for achieving business objectives and goals.

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