Client Management Software for the iPad

The purpose of the profiling section is to gain a complete overview of the relevant factors that influence the clients’ needs.

Typically, this consists of three parts:

• Capture the investment targets of the client, selecting one or more of your bank’s specific investment goals. These include amount, horizon, liquidity needs & expected return.
  
  
• Document the investors’ experience of financial instruments if the decision-making competence lies with the investor.
  
  
• Finally, the risk tolerance of the client is assessed by asking questions based on behavioral financial factors.
  
  
• The information collected is used in the risk classification and part of the performance forecast.

Depending on the resulting risk class, the individual asset allocation is calculated. Generic assumptions regarding typical risks for every asset class are used as a basis for this.

Out of the banks’ various model portfolios, the one closest to the calculated risk-return ratio is shown directly as a baseline.

The relationship manager can, in conjunction with the client, use tools to adjust the portfolio to suit his needs even more. These include:

• A simulated performance forecast
  
  
• The ability to change the weight of asset classes using a dynamic recalculation
  
  
• An interactive chart for moving along the risk-return curve to fine-tune the acceptable risk

Sometimes, assumptions change at a later stage of the advisory process. The app therefore allows any input factor to be changed along the way – without interrupting the flow of the process.

Additional features include:

• Simulation of several investment scenarios
• Automatic creation of contact notes
• Visit preparation
• Synchronizing data & documents with the CRM system
• Direct PDF creation and forwarding by email
• Client dashboard for a quick overview
• Showing proposed trades to discuss them directly with the client