Secure operation of your systems together with professional support

We offer you support that is precisely tailored to your requirements and wishes. Our team consults closely with you to determine the appropriate level of support and the specific contents that should be covered. Whether the support will be on site or remote is irrelevant. If you wish, we can also take over operation of your solution on the basis of our software products. Please contact us for an individual offer.

Our support packages range from workdays from 9:00 a.m. to 6:00 p.m. all the way up to 24/7 care with individual response times. You can reach our support staff by phone, e-mail, fax, and over the internet.

Our support comprises:

• Support in correcting problems with inubit Suite and Visual Rules Suite during the contract term
• Support in using the software, including in particular rectifying errors when program functions have been incorrectly used
• Support in solving company-specific problems in connection with our software products
• Providing tips and tricks for inubit Suite and Visual Rules Suite to help you solve requirements outside the scope of the standard offer