After file sharing, e-commerce, and social media, the next generation of the internet is connecting things and devices: the Internet of Things (IoT). These devices range from sensors and security cameras to vehicles and production machines – we expect that there will be 14 billion connected devices by 2022.
Connecting devices results in data that open up new insights, business models, and revenue streams. The insights gained from this data in turn give rise to new services that can complement the conventional product business.
The connected world will impact consumers and the business world alike. For instance, it changes how customers and companies come together. Instead of just meeting at the point of sale, the relationship becomes a continuous interaction, which lasts as long as the customer keeps using a product and the corresponding services.
Private users of connected devices will see the new services enriching their relationship to the products, providing higher quality of life, comfort, security, and fun. Corporate users of these services will benefit from efficiency gains, cost savings, and better allocation of resources.
M2M (Machine-to-Machine) focuses on connections to devices. It captures data at end points and transmits it across local and wide-area networks to generate specific alerts or actions. IoT includes the attributes of M2M, however, significant additional value is created by the interconnection of things, users, enterprises and partners.