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Singapore, 08/28/2013 -
Bosch Software Innovations today announced that Bank Andara chose the BPM+ Edition of Bosch Software Innovations’ software suite to streamline its credit approval process as part of its business process re-engineering efforts. This will support Bank Andara to reduce operating cost, cut repetitive process steps and bring down the processing time of loan applications.
“In reaching out to millions of Indonesians who still lack access to financial products and services, we strive to continuously improve our operational efficiency and increase satisfaction with our services to the microfinance institutions,” said David H.L. Yong, President Director of Bank Andara.
“A credit approval can be a complex process involving a mix of rules and logic. Our BPM+ edition enables Bank Andara to re-examine their entire credit approval process and make it more efficient by presenting relevant information that is easily understood and managed by the user,” said Thomas Jakob, Managing Director Asia Pacific, Bosch Software Innovations.
“We are confident that the implementation of BPM+ will speed up our bank’s loan process. Moreover, we are striving to increase our operational efficiency by identifying and resolving obstacles during the routine loan approval process,” said Irianto Kusumadjaja, Technology & Operations Director of Bank Andara. “With a faster and more efficient loan approval process, we are optimistic of achieving greater customer satisfaction and increase our capacity to handle more applications as a result.”
“With the implementation of the intuitive and flexible software suite, we expect to achieve greater competitiveness for Bank Andara,” added Yong.