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Bosch Software Innovations
Software Innovations · Customer Services
Service overview: Customer Success Services
Customer Success Services

IoT consulting portfolio

With our Customer Success Services we help you to become successful in the Internet of Things.
The caravan is the new garage
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Smart Learning

Customer Services

  • Organizational learning strategy
  • Smart learning design sprint
  • Smart learning consulting and development


IoT Business Consulting

Customer Services

  • Digital transformation strategy
  • IoT business models
  • Lean validation

User Experience

Customer Services

  • Design thinking sprint
  • User-centered design
  • Innovation consulting and implementation

Open Source

Customer Services

  • Open source strategy
  • Open source management and development
  • Open source ecosystem



Technical Communication

Customer Services

  • Terminology management
  • Content creation and delivery
  • Translation and (automatic) documentation

IoT Academy

Customer Services

  • Technical IoT trainings
  • Business workshops
  • Customized courses

IoT Marketing

Customer Services

  • Marketing strategy and planning
  • Awareness generation and thought leadership
  • Content strategy and creation

Customer Support

Customer Services

  • Establish support concepts and structures
  • Technical implementation of support structures and processes
  • 24/7 customer support

Smart Learning
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IoT Business Consulting
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User Experience
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Open Source
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Technical Communication
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IoT Academy
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IoT Marketing
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Customer Support
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Some of the most successful companies started their business in a garage. In the connected world nowadays, we need a more agile metaphor – the caravan.