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"We rather invest in the optimization of our processes than spend money on new business applications. We remain more flexible when integrating our various systems instead of adapting our processes to a monolithic block. In case a new a process requires a new system, we can simply add this on.“
Thomas Wisgalla, HL komm
In the area of operation support and customer service processes Bosch Software Innovations helps its customers with the optimization of customer services and issue resolution for the purpose of improving quality and efficiency as well as the automation of the provisioning processes.